Technical
Game Issues
Download, Install, Activate
- Problems Downloading or Installation Failed
- Reinstall a Purchased Game
- Game Missing From Purchase History
- Install Games in New Location
- Installation Error: Drive is Unavailable
- Download a Trial Game
Game Manager
- Big Fish Games App (Game Manager)
- Game Manager Update - 3.6
- Refreshing the Game Manager
- macOS Update – January, 2022
- PC Game Manager Update
- Download the Big Fish Games App (Game Manager)
Error Codes
- Errors 1400, 1401, and 1402
- Error Code 809
- Error Codes in Big Fish Games App
- Error 1404
- Errors 813, 773, and 774
- Error Code 2
Error Messages
- Access Violation
- Security Key Error
- Virus Messages
- Unable to Connect Error Message
- DRMactivator Has Stopped Working
- NSIS and LP5 Errors
Troubleshooting
- Run Game as Administrator
- Uninstall and Reinstall a Game
- Enabling JavaScript in Your Browser
- Clear Browser Cache
- Screen Resolution
- Updating Your Game
Technical FAQ
Mac
- Game Manager troubleshooting for Mac
- Error Has Occurred (Identity of the Developer)
- Playing games on macOS Catalina and Higher
- macOS Catalina (10.15) and above incompatibility with 32-bit apps
- Mac Game Troubleshooting
- Mac: error when reinstalling the Big Fish Games App (Game Manager)