Why do I get an error message saying another game is currently running?
- Errors 813: A previously opened game may be minimized in the task bar or taking a long time to open or close. Pushing the Play button more than once can also cause this error.
- Errors 773 and 774: The game you're trying to purchase is already running or being installed.
Please select the platform you are using in the table below and follow the suggested steps:
How do I make sure all games are closed?
The "Unable to Start Game" error will appear if a game, strategy guide, or trial window is still docked and you attempt to open another application.
To close an application that is still running but not responding:
Still having trouble?
An outdated video card driver can also prevent a game from loading.
If you continue to have trouble after restarting your computer and closing all other programs, update your video card and then try starting the game again.