Why do I get an access violation error while installing, loading, or playing a game?
An access violation is a non-specific error that occurs while installing, loading, or playing a game. This error can be caused by the following: an interfering software program (usually an antivirus application), an outdated video card driver, or an outdated version of DirectX.
Received error while playing the game?
If you’ve successfully downloaded your game and received the access violation error while playing the game, then it is most likely related to your computer’s graphics configuration. If your system's video card drivers are out of date or the latest version of DirectX isn't installed, you might encounter this error while attempting to open and play a complex or graphic-intensive game.
- See our Game Crashing, Freezing, or Blank Screen help article for instructions on how to update your video card driver and install the latest multimedia software.
Received error while starting the game?
If your video card drivers and DirectX are current, then this error may be caused by an interfering software program, such as an antivirus application. In most cases, adjusting your program's security settings before you download, install, and then start your game will resolve this problem. Since all security programs are different, we strongly recommend that you consult your program’s support information for specific instructions.
- See our Problems Downloading or Installation Failed help article for more details.
Run your game as an administrator
Sometimes, an access violation error may occur because the game does not have all the necessary permissions to run properly. If you receive this error while starting or playing the game, enabling the option to run the game as an administrator may help.
- Please see our Run Game as Administrator help article for instructions on how to do this.
Restart your game
You can also try to bypass an access Violation by simply closing and reopening the game. Furthermore, it might help to uninstall and reinstall your game.