Why do I receive an Install Permission Denied error when downloading to my Mac computer?
The following error message will appear if you attempt to download a game or the Game Manager to your Mac computer without being signed in as Administrator.
Sign in as Administrator
The Game Manager requires that you be signed in as an Administrator in order to download, install, and activate games. Once installed, most games can then be played by everyone, including Standard Users.
Follow the steps below to check your Administrator status. There can be more than one Administrator on your computer.
- Go to System Preferences > Accounts.
- Make sure the Allow User to Administer This Computer box is checked next to your username.
If you are not signed in as Administrator, click the Apple icon in the top-left corner of your desktop and sign in as a different user.
- Once you are signed in, you can install the Game Manager by downloading a Mac game or clicking the link below:
In order to run properly, the Game Manager must be installed to the /Applications folder.
Restoring Administrator Access
If you are signed in as Administrator, but receive an error that you're a Standard User, then you may need to restore your Administrator status. This can occur if it's been some time since your disk permissions were repaired on your Mac. To resolve this, follow the steps below:
- Delete the GameManager.app file (and then empty your trash).
- Open Applications > Utilities > Disk Utility.
- Select your main hard drive volume (default label is Macintosh HD) and then select First Aid.
- Select the option to Repair Disk Permissions.
This can take several minutes, and will conclude with a “Permissions repair complete” message at the bottom of the log on your screen.
- Once complete, please restart your Mac to allow the changes to take effect.
Afterward, you can install the Game Manager.