We’re Moving to a New Customer Support Help Center!
Big Fish Games is transitioning to a new support help center! Starting today, December 11, 2025, all customer support for our PC and Mac downloadable games will be handled through our new Help Center.
Please visit the new help center & articles at the link below for any questions involving the following topics. If you still need assistance with these topics, please then submit a ticket request at the new help center.
Big Fish Games website account/sign in
Big Fish Games website purchases and/or games - including PC & Mac purchased & downloadable games
Big Fish Game Club membership
Big Fish Points
🔄 New Help Center link
We’re moving from our old support help center at bigfishgames.zendesk.com to our new home at the link below:
👉 Big Fish Games New Help Center
📲 Need Help with other games?
Please be aware, support for various Free-to-Play games is offered by the teams that support those games through the specific help centers for the respective games. Please refer to the links below to find the help center for your game: