Have a question about Big Fish Points?
- How do I use my Big Fish Points?
- How do I earn Big Fish Points?
- How often can I get Big Fish Points?
- Can I use Big Fish Points during sales and promotions? Are there any restrictions?
- What happens to my Big Fish Points if I cancel my membership?
- Can I purchase gift certificates with my Big Fish Points?
- Can I use Big Fish Points to redeem games on Android and/or iOS?
How do I use my Big Fish Points?
Big Fish Points can be applied during the checkout process. After adding a game to your cart, select “Checkout” and notice the “Add Big Fish Points or coupon code” section below Payment Method. From the Big Fish Points field, you can add or remove any number of Points you have available. Big Fish Points will automatically be added to this field and you will need to remove or adjust them if you prefer not to use them. After you’re happy with the number of Points, select “Apply”, and then “Review Order” to move to the final checkout page. For example, if you’ve added a game to your cart that costs $6.99 and applied 699 Big Fish Points for $6.99 off, your new subtotal would be $0.
How do I earn Big Fish Points?
There are two main ways to earn Big Fish Points:
- Game Club members will earn 699 points each time they renew their Game Club subscription.
- All players will earn Points when they buy games with the rate of accrual being determined by a player’s Game Club status.
Remember -- as an active Game Club subscriber, you’ll earn 15% Big Fish Points back on each purchase (versus the standard 1% for non-subscribers)!
How often can I get Big Fish Points?
You can earn points whenever you purchase a game.
If you have an active Game Club subscription, you will accrue 699 Big Fish Points on a monthly basis.
Can I use Big Fish Points during sales and promotions? Are there any restrictions?
Yes! Big Fish Points can be combined with other promotions and discounts for more opportunities to save!
However, there are some purchases that won’t be eligible for Big Fish Points. For example, Big Fish Casino players won’t be able to earn Big Fish Points on purchases made in Big Fish Casino. Similarly, these players won’t be able to redeem Big Fish Points for purchases in Big Fish Casino. Also, any games or in-app purchases that occur somewhere other than bigfishgames.com won’t be eligible for Big Fish Points.
What happens to my Big Fish Points if I cancel my membership?
You keep them! Any Big Fish Points you've earned will remain on your account until they expire (2 years from the date you earned them).
If you cancel your Game Club Membership, you will no longer accrue the monthly 699 points for being a member.
While you will still be able to earn points for purchases, you will earn them at the non-member rate (keep in mind, Game Club Members earn 15% more points!).
Can I purchase gift certificates with my Big Fish Points?
We no longer offer gift certificates, so you are unable to use Big Fish Points towards a gift certificate.
If you have an existing gift certificate you'd like to use, you may redeem them.
Can I use Big Fish Points to redeem games on Android and/or iOS?
You cannot use Big Fish Points to redeem games on Android or iOS.
They are for use on www.bigfishgames.com .