Why do I get a P3 or P4 error when trying to buy a game?
If you get a P3 or P4 error, there may be a problem processing your payment information. This can happen for several reasons, and our customer support team will need to look at your account to find the cause and help you fix the problem.
Please click here to contact Customer Support. Make sure to let us know whether you get the P3 error or the P4 error, so that we can better help you.