We’ve updated the way you sign into our platform and it’s more secure than ever! You may find that you’re logged out of your account. Getting signed back in will be a breeze, but you might notice some visual updates to the sign-in experience.
With this update, we’ve released version 4.0.0.14 of the Game Manager and you’re required to update to access your account and games.
How to download the updated Game Manager
- PC/Windows users - Open your Game Manager and select “Options”. From the “About” tab, select “Check for Updates”.
- Mac users - Uninstall the Game Manager. See our help article on how to uninstall Game Manager. Then, download any game trial to install the updated Game Manager.
These updates include some major changes to Game Manager and the login experience. If you encounter any issues surrounding these changes, please reach out to our customer support team with the subject line “Major Game Manager Update: [your issue]”
Included in this update are new ways to browse games from your Game Manager. If you’d like to see some of the changes, visit our Game Manager update page.
Here are the complete release notes for 4.0.0.14:
- More secure login system. When opting to update your password, you’ll notice that any new passwords will require more complexity.
- New games page added
- Bestsellers page added
- Android and iOS pages removed
- Games You’ll Love page removed (for now)
- PC/Mac Games page update to “Featured Games”
- Search look and feel updated.
- Prices included in search results.
- Recently played game shows sales prices and Big Fish Points balance.
- Header fonts updated and icons removed.
- Updated look and feel of game rows.
- Extraneous text and labels removed.
- Client version added to the footer.
- User interface overall look and feel updated.
- Purchase history refresh button replaced.
- Removed the “More great games” desktop icon.
FAQ
What happens if I don’t update Game Manager?
Players that don’t update to the newest version of Game Manager, won’t be able to sign in, download games, or make purchases.
What if I have an issue with new Game Manager?
Please submit a ticket to our Customer Support team. Use the subject line “Major Game Manager Update: [your issue]”
Does this fix problems I’m having running the Game Manager on my Mac?
Although this update doesn’t specifically address Mac compatibility issues, most users have found that the updated Game Manager does perform better.
How will I know when the new Game Manager is ready?
We will communicate information about the schedule leading up to the release. You can expect to learn more from our Game Splash Newsletter, our Facebook page, the Game Manager, and our website. Refer back to this help article for updated information.