🛠️ How to Uninstall and Reinstall an App (iOS, Android, Kindle)
Uninstalling and reinstalling an app can help resolve issues like freezing, crashing, or missing content. It refreshes the app’s connection with your device and ensures the latest version is installed.
📱 iOS Devices (iPhone, iPad, iPod Touch)
🔹 Steps to Uninstall and Reinstall:
- Tap and hold the app icon until a menu appears or the icons start to jiggle.
- Tap Remove App or the “–” icon.
- Select Delete App to uninstall.
- Open the App Store.
- Use the Search tab to find the app.
- Tap the Download icon to reinstall.
⚠️ Important: Uninstalling may delete your game progress unless it’s linked to a Big Fish, Facebook, or Apple ID account. Always sign in before uninstalling.
🤖 Android Devices
🔹 Uninstall from Home Screen:
- Tap and hold the app icon.
- Tap Uninstall or App Info, then select Uninstall.
🔹 Uninstall via Google Play Store:
- Open the Google Play Store.
- Tap your profile icon in the top right.
- Go to Manage apps & device > Manage tab.
- Find the app, check the box, and tap the trash icon.
🔹 Reinstall:
- Search for the app in the Google Play Store.
- Tap Install.
✅ Tip: Always sign into your game account (Big Fish, Facebook, etc.) before uninstalling to preserve progress.
📚 Amazon Kindle Devices
🔹 Uninstall:
- From the home screen, tap Apps.
- Select the Device tab.
- Tap and hold the app icon.
- Choose Remove from Device.
🔹 Reinstall:
- Go to the Cloud tab in the Apps section.
- Tap the app to download it again.
❓ Why Uninstall and Reinstall?
- Fixes corrupted files or incomplete updates.
- Refreshes app permissions and cache.
- Resolves connectivity or loading issues.
⚠️ Will I Lose My Progress?
You may lose progress unless your game is linked to an account. To avoid this:
- Sign in to your game with Big Fish, Facebook, or Apple ID before uninstalling.
- After reinstalling, sign in again to restore your progress.
🔗 For help with signing in, check the “Signing in to Your Account” article for your specific game.