Purchase History Update

Big Fish Community

We have some great news to share regarding your purchase histories. While viewing your archived orders on the website, you’ll now be able to view that list alphabetically or by purchase date. As always, thank you for all the feedback and helping us improve the Big Fish Game Store!

Big Fish Games Website Maintenance

Updated: September 29, 2022

The Big Fish website maintenance is now complete. You can now sign into your account.

(RESOLVED) We are currently conducting maintenance on the Big Fish Games website. While maintenance is being completed, players will be unable to sign into the website. We recommend you continue to check our announcements page for updates regarding the website status or reattempt to sign in in the next few hours.

We appreciate you and your patience as we continue to work on our website.

Big Fish Games Website Fixes: Purchase History access, Game Activation, and 1404 errors

Updated: September 12, 2022

We're glad to let the Big Fish community know that a very important fix is now live. Many players have had trouble with activating their games and/or accessing their list of archived games. Particularly, we have seen this affect players with extensive purchase histories and is often accompanied by 1404 errors.

We'd like to thank you for your continued patience and for allowing us the time to fix this issue. If you continue to experience these issues, please let us know.

Recent Big Fish Games Homepage Update

Thank you for transitioning to our new platform and for your patience as we continue to improve the experience and fix bugs. As part of our ongoing platform updates, you’ll see a change to the BigFishGames.com home page as of August 15, 2022. Click here to learn more about how to access the games you love!

Big Fish Game Club and Website changes are here!

Big Fish Community,
As of August 2nd, the Big Fish Points program is live along with other platform updates. As a heads up, Game Club credits you have will be converted to Big Fish Points. To review your Game Club status, log into your account page.

Along with some of these updates, some of our players have experienced some issues with game activation and accessing the site. We thank you all for your patience and apologize for this inconvenience while we work through this.

It is taking longer than expected to get back to everyone, so we invite you to first check out our new Announcements page before writing in.

This page covers detailed information about Game Club and Big Fish points, website changes, and updated Terms of Use. You will also find helpful troubleshooting information for any technical issues you might be experiencing, including activation and sign troubles.

Announcements

Thank you,
The Team at Big Fish

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