How do I redeem my rewards code?
Follow the steps below to redeem your rewards code for promotional rewards and the plush Felix the Fish anniversary gift (while supplies last).
Redeeming your rewards code
- Open your rewards email and copy the code.
- Go to the Big Fish Games Rewards site.
- Paste the code into the box and click Go.
To paste: Click inside the box and then hold the Ctrl key while pressing V to paste. (Mac users press CMD + V.)
- Click the Enter a shipping address button.
- Enter your first and last name, email address, phone number, and shipping address.
- Click the Redeem Reward button to confirm your address.
You can also type your rewards code into the box. Rewards codes only use numbers and capital letters. Since the number “1” can often be mistaken for the capital letter “I,” try both if your code wasn't accepted the first time.
Accidentally submitted incorrect email or shipping address?
If you submitted the wrong email or shipping address while redeeming your rewards code, or would just like to update the information you've submitted, please follow the steps below to contact Canary Marketing. You can email Canary in your preferred language.
Canary Marketing handles the processing of Big Fish Games rewards. If you'd like to change the information you submitted while redeeming your rewards code, please email them at firstname.lastname@example.org. You can find additional contact information from the Contact Canary link on the Big Fish Games Rewards site.
In your email, please provide the following information:
- Your reward code.
- Corrected email or shipping address.
Make sure to include your reward code when contacting Canary. This will greatly help in locating and verifying your rewards information.